RGI is open for business! We have adapted with the circumstances to enhance safety for our employees, customers, and communities. Answers to most of the questions we have received are on this page. If you have other questions, please email cs@rginw.com.

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Website

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Our website is taking orders—more orders than at any time in our 16-year history. We are seeing delays in some shipments handled by USPS and FedEx Ground. Please check our Shipping FAQ for details.

If your order is urgent, please select a premium shipping option for guaranteed fulfillment within 24 hours:

• FedEx 2nd Day

• FedEx Standard Overnight

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In-Store Pick-up

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You can place your order on our website and pick up at our warehouse in Tukwila. You will receive an email when your order is ready.

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Safety

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Reshmi’s Group is registered with the Food and Drug Administration and inspected by local health departments. We have always followed strict food safety standards. This includes documented procedures and required training for all employees. We updated our documented procedures to address new threats posed by COVID-19. Specifically, we have:

• Enhanced our already-aggressive sanitization procedures with additional focus on surfaces used for packaging and fulfillment.

• Implemented and enforced strict social distancing requirements.

• Issued face masks to all employees and required their use at all times.

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Thank You

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We cherish the relationships we have with so many wonderful customers and partners. We are keeping our company running for you. Your support means everything to us. Thank you for your patience as we fill every order carefully, safely, and with the utmost attention to quality.

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We appreciate all of your kind emails, chats, and phone calls. You can communicate with us by emailing cs@rginw.com or calling (206) 575-0050.